Reviews by Topic

Our analysis shows how reviewers feel about different topics. Please note these are not full reviews.

Fit

Sony WH-1000XM4

(1/1)

” I’m not some masochist who likes wearing over-ear headphones outside in the sweltering summer heat, but I’ve found the 1000XM4s to be plush and comfortable when worn for several hours around my apartment. Thanks to a new sensor inside the left ear cup, the headphones can now detect when you remove them from your ears and will pause audio until you put them back on.

Positive
Chris Welch
4 months ago

Sony WF-XB700

(1/2)

These earphones are good. They sound much better than my AirPods and they’re more comfortable too. They look a little bulky at first but once you have them in they actually aren’t that bad, they also stay in my ear perfectly fine they don’t feel like they are about to fall out when I move my head. UPDATE: I’ve only had these for 2 months and the right side headphone will just randomly go silent at times and anywhere from 10 seconds to 1 minute

Positive
Brianna M
2 years ago

Sound Quality

Sony WH-1000XM4

(1/3)

(Sony has assured me that the 1000XM4s will perform reliably in cold weather after it was found that the M3s had significant touch sensor problems in winter.) And aside from a few tweaks Sony made to how it upscales music, the 1000XM4s sound just like their predecessors — a very good thing, trust me.

Positive
Chris Welch
4 months ago

Sony WF-XB700

(1/6)

On tracks with intense sub-bass content, like The Knife’s “Silent Shout,” the earphones deliver powerful low-frequency response. As you might expect, it is quite exaggerated, and while it doesn’t overtake the balance of the mix completely, this is a bass-forward, seriously deep sound.

Positive
Tim Gideon
4 months ago

Price Point

Sony WH-1000XM4

(1/1)

The price is a bit higher than I would have preferred, but didn’t find better choices at a cheaper price.On the other hand I can’t see myself ever spending this much on headphones. I know there are people who can and will, but to me there’s nothing in that product to justify the price.It also feels like any product Apple releases gets bonus review points (which I think is just confirmation bias), just because Apple made it

Negative
kif
1 year ago

Sony WF-XB700

(1/1)

Man I wanted these to be great, but for the price they are missing way too much, one main features I thought they would have is App support and Hot swapping earbuds, sadly they do not, which is a bomber considering the price, I'm sorry but the Galaxy buds plus is just a better deal all around... For these to be XBASS earbuds I thought they would have App support, they could at least tell you in the description that they don't have it

Negative
South Bat
2 years ago

Noise Cancellation

Sony WH-1000XM4

(1/3)

This feature-packed pair significantly reduces the noise of voices around you and can sound fantastic. But these headphones are pricey and require a good deal of setup.

Positive
4 months ago

Sony WF-XB700

(1/1)

- No Active Noise Cancelling - ANC is a joke and waste of money on anything that doesn't cover all or most your ears. Cons: - No multipoint (no pairing/switching between multiple devices). - Cannot use the right earbud on its own (only the left one or both). - Matte finish isn't the greatest feeling (makes them feel a bit cheap)

Negative
xMishka
2 years ago

Bluetooth Connectivity

Sony WH-1000XM4

(1/1)

For a lot of the ones I tested, it becomes an exercise in patience and frustration. There were even some that refused to pair with more than one device at a time at all, meaning that every time you switch a device, you have to do the whole pairing process again. And that wasn't 10 years ago, i tested this less than 2 years ago.And even the whole pairing process is annoying

Negative
filoleg
2 years ago

Sony WF-XB700

(1/2)

The ear buds get charged in their case, then you hold the button on the left and the right ear bud for 7 seconds, turn on Bluetooth on your phone and click on WX-XB700! Before you know it you will get truly amazing quality in your favorite music! I mean, the sound is so clear and these little buds block out pretty much most noises! When you're done they just go back in the case, where this shuts them down. Take them back out to turn them back on.

Positive
Hillbilly
2 years ago

Battery Life

Sony WF-XB700

(1/1)

I think what happened is that the right earbud, after using the buttons for pausing or changing tracks, depletes the rechargeable battery faster thus reducing the battery life of the earbuds. I have another pair of earbuds that are a different brand (Jabra Elite Active 75t) that warns of the same issues. Update: Contacted Sony Support after finding the warranty is one year from the time of purchase. Went through the typical troubleshooting steps during the Warranty process and it was deemed that a replacement was warranted

Negative
Amazon Warrior
9 months ago

Comfort

Sony WH-1000XM4

(1/2)

Sony has made some subtle design tweaks; they’re just the kind you can’t see. The head cushion at the top has been slimmed down; the ear pads now have 10 percent greater surface area for more contact with your head; and the curve of the headband has been “fine tuned.” I’m not some masochist who likes wearing over-ear headphones outside in the sweltering summer heat, but I’ve found the 1000XM4s to be plush and comfortable when worn for several hours around my apartment. Thanks to a new sensor inside the left ear cup, the headphones can now detect when you remove them from your ears and will pause audio until you put them back on

Positive
Chris Welch
4 months ago

Sony WF-XB700

(1/1)

Headphone are comfortable and light. Got used to them in the ear right away. You get great value for what you pay.

Positive
Bob_Labla
2 years ago

Durability

Sony WH-1000XM4

(1/2)

I bought one pair of these headphones and they were defective out of the box. I returned them and the replacement was even WORSE than the first one. If two out of two of the same product are broken out-of-the-box, you have failed as a company. Sony doesn't even care either! My replacement order was shipped to me in a box just as slim as the box the headphones come in and only slightly longer with absolutely NO packing protection

Negative
Marco A.
5 months ago

Sony WF-XB700

(1/1)

In fact, the larger footprint for the outer earpieces might actually be part of what helps them stay in place. Internally, 12mm Neodymium drivers deliver a frequency range of 20Hz to 20kHz.

Positive
Tim Gideon
4 months ago

Warranty

Sony WH-1000XM4

(1/1)

Other than that it’s a warranty issue that you can’t fix yourself. I was offered a full refund on my 8th pair and decided to go for the Sony WH-1000XM4’s and I’ve been happy ever since.

Negative
DigbyTheDogKing
1 year ago

Sony WF-XB700

(1/1)

Update: Received brand new replacement and, so far, it works great. Just remember the one-year warranty. Sony made it easy to get a replacement.

Positive
Amazon Warrior
9 months ago